Facilities management services in general require considerable experience and knowledge. Managing airport facilities is even more challenging due to the specialized range of tasks and operations. These are some of the things you need to know.

What does the job entail?

A limited number of different companies are involved in airport facility management at both commercial and general aviation airports. Most of these companies have a range of specific, pre-defined tasks, which can be anything from field crew management to air traffic services, asset management and the provision of contract labor. These companies also handle the movement of passengers, baggage, and cargo and may also handle catering, sanitation, landscaping, and other facility operations typically required in core airport infrastructure and in airport facilities such as terminals. While some of the airport facility management companies work directly for airport sponsors, others are hired by other asset owners such as airport tenants, commercial carriers, etc.

The need for specialization

Many of the tasks listed above require specific experience in the aviation industry. In fact, companies involved in general facility management in other industries often do not have the necessary experience, licenses and permits to work in the aviation sector. One of the main tasks in this regard is the training of airport staff and employees in airport-specific safety and security measures. Not all companies that provide airport facility management services command a wide range of skills, but some of them are capable of providing multiple services.

looking for support

Depending on the nature of the contract, the companies involved in the management of airport facilities may have different capacities and responsibilities. From airport terminal management to baggage handling and passenger movements, some companies can perform all the services. If you own an airport facility, you can contact one of these companies to find out your requirements, and they will provide you with a service proposition that should ideally be based on efficiency and cost reduction, innovation and transparency in reporting. , and maximizing brand and asset value. The company should also bring a wide range of experience and skills, and should provide you with references from previous operations.

find a company

Selecting a service provider for airport facility management can be complicated. If the company is being contracted by airport authorities, they must have certain permits and licences, as well as previous experience working at airports of a similar size and scope. By contrast, private asset owners are more concerned with ROI and therefore should look for a company with the experience and expertise to maximize the value of that aviation asset. If the company can manage additional services at the airport, such as fixed base operations (FBO), maintenance, repair and overhaul (MOR) and aircraft chartering and management (ACM), it is always an added advantage.

It cannot be denied that the professional management of airport facilities is important to all stakeholders and is essential to providing quality service to the flying public. These companies not only provide management, but also provide the customer experience, so their role in the industry is critical and highly respected.